How do I create an account with Bailaluna?

At Bailaluna it is effortless to create an account, and this can easily be done during the ordering process. Choose to create an account by entering your details in the payment window during checkout. This saves your data and an account is automatically created. Having an account brings many benefits. It speeds up the process of future orders and provides access to your order and payment information. Rest assured, your data will be treated with the utmost care and will never be shared with third parties.

How do I change my details?

If you wish to change your details, please first log in to your account via "My account". You can easily change your details there in the settings.

Is my data safe with Bailaluna?

Yes, your data is completely safe with us. We maintain strict security measures and comply with GDPR legislation. Our employees treat your data confidentially.

I can no longer log in, what now?

If you experience any problems logging in, even with the correct login details, please do not hesitate to contact our customer service at webshop@bailaluna.nl.

I forgot my password, what now?

Click on the “forgot your password” link on your account login screen. Enter your email address and you will receive an email with a link to reset your password. If you don't receive the email within a few minutes, please check your spam folder as in rare cases it may end up there.

Can I order without an account?

Yes, at Bailaluna we offer the option to place an order without an account. However, creating an account has several advantages, such as an accelerated ordering procedure and insight into your orders and payment information.

How can I subscribe or unsubscribe from the newsletter?

You can easily sign up for our newsletter via our website. Click [here](link to newsletter registration page) to register. We would like to keep you informed of the latest promotions, trends and collections!

We appreciate the trust you have placed in Bailaluna and are always ready to assist you with all your account needs. For further questions or support, please do not hesitate to contact us. Thank you for choosing Bailaluna!